FAQ

Is CAEVI jewelry made with Butterscotch Amber?

 

Yes. CAEVI collections are centered around Butterscotch Baltic Amber as a signature material.

 

What metal do you use?

 

All CAEVI products are crafted in 925 sterling silver and finished with gold plating.

 

Will my amber look exactly like the photos?

 

Because Butterscotch Amber is a natural material, slight variations in tone, pattern, and texture can occur. This natural variation is part of the beauty of each piece.

 

Is CAEVI jewelry suitable for everyday wear?

 

Our jewelry is designed with everyday styling in mind, combining refined materials with wearable silhouettes. Proper care is recommended to help preserve the finish.

 

How long do I have to return an order?

 

CAEVI offers 7-day returns and exchanges, subject to our policy conditions.

 

How can I contact customer support?

 

You can reach us at support@caevi.com for order support, returns, or general questions.