We're here to help with your CAEVI clothing order.
Returns & size exchanges
Request a return or size exchange within 14 days after the last item in your order is delivered. Clothing must be unworn, unwashed and have original tags attached for a change-of-mind return. The buyer pays change-of-mind return postage; CAEVI covers shipping for a confirmed wrong or faulty item. We do not charge a restocking fee.
Email support@caevi.com with your order number before sending anything back. Read our full return and refund policy for the process, refund terms and consumer rights.
Order support
For help with your order, email support@caevi.com with your order number. You can request cancellation before dispatch. See our shipping policy for processing and delivery information.
Choosing your size
Start with our size calculator and XS–XL garment measurements, then compare them with a garment you already wear. For help, email the style, preferred fit and garment measurements.
Visit our FAQs and fit and care guide.
